Thank you for choosing Zelos Constellation for your marketing service needs. We strive to provide you with excellent products and services. In the event that you are not entirely satisfied with your purchase, we’re here to help. Please review our refunds and returns policy outlined below.
- Returns Eligibility
- Our refunds and returns policy applies to marketing services purchased directly from zelosconstellation.com.
- We are unable to process refunds or returns for personalized or customized services.
- To be eligible for a return, your request must be made within 30 days from the date of purchase.
- Refunds
- Refunds will be processed using the same payment method used for the original purchase.
- If your request is approved, a full or partial refund may be issued based on the specific circumstances of your case.
- Return Process
- To initiate a return, please contact our customer support team at admin@zelosconstellation.com.
- Please provide your order details, reason for the return, and any supporting information.
- Our customer support team will review your request and provide instructions on how to proceed with the return, including any necessary forms or documentation.
4. Contact Information
- If you have any questions or concerns regarding our refunds and returns policy, please contact our customer support team at admin@zelosconstellation.com or reach out to us at our address in Faerie Glen, Pretoria.
Please note that this refunds and returns policy may be subject to change. We recommend reviewing the policy periodically for any updates. Our goal is to ensure a fair and satisfactory experience for both our customers and our business.
Effective Date: 5 June 2023